The sales CRM built for residential developers in Turkey
From the first ad lead to the last installment: leads, sales office visits, unit inventory, options, contracts, payment plans and the buyer portal in one system, designed around how off-plan projects are sold in Turkey.
In short
NovoXCRM is a web-based CRM for residential real estate developers in Turkey. It covers the off-plan sales cycle end to end: lead capture and assignment, sales office and online appointments, unit inventory, time-limited options with deposits, multi-language offers, contracts, payment plans, collections and title deed tracking.
What it does
Lead capture and assignment
Leads from Meta Lead Ads, website forms and landing pages arrive in one list. They are assigned to reps manually or in rotation, first-response time is tracked, and leads can be moved between reps in bulk.
Sales office and online appointments
Appointments at a sales office (with a map link) or online, with the attendance and outcome of every visit recorded. If the company turns it on, buyers receive a WhatsApp reminder with confirm, cancel and reschedule buttons (Turkish-language template).
Unit inventory
Projects, blocks, floors and units with color-coded status on floor plans. The price desk shows live exchange rates, and a unit on option cannot be sold twice.
Options and deposits
Reserve a unit for a buyer with an expiry date and an optional deposit. Expired options are released automatically every hour; units with a paid deposit stay reserved and the team is alerted. Deposit refunds go through finance approval.
Contracts and payment plans
Contracts with one or more buyers, down payment, installments, interim payments and optional maturity difference. Payment plans and promissory notes (senet) can be printed or saved as PDF.
Collections and title deed
Mark installments as paid, see overdue payments with days late, and track cheques and promissory notes. Title deed steps are tracked per contract, and buyers follow payments and progress in the customer portal.
How teams use it
- 1
Launch weekends
Hundreds of ad leads and sales office visits in a few days: leads are assigned in rotation, appointments get outcomes, and units on option are released automatically when they expire.
- 2
Domestic and foreign buyers in one pipeline
Turkish buyers and buyers from abroad are handled in the same pipeline; offers go out in the buyer's language and prices can be set in TRY, USD or EUR.
- 3
Management visibility
Rep activity, appointments, options, contracts and overdue payments are visible to managers without collecting spreadsheets from each sales office.
Why NovoXCRM
- One record per buyer, from first contact to title deed
- No double sales: options and contracts lock the unit
- Payment plans, promissory notes and collections next to the contract
- Buyers check their payments and progress themselves in the portal
- Setup and team training included
Languages
What your buyers and your team see, and in which language.
- Offers sent to buyers
- Turkish, English, Russian, Arabic (right-to-left) and German
- Customer portal
- Payment schedule and progress pages in English and Turkish
- Team dashboard
- Navigation and core screens in English; reports, campaign tools and several settings are currently in Turkish
- AI voice calling and WhatsApp assistant
- Turkish only
Frequently asked questions
- Who is NovoXCRM for?
- Residential developers and construction companies in Turkey that sell projects through sales offices, in-house sales teams and brokers, including companies selling to foreign buyers.
- Is the dashboard available in English?
- Partly. Navigation and core screens are available in English; reports, campaign tools and several settings are currently in Turkish. Offers sent to buyers are available in five languages, and the customer portal's payment and progress pages are in English.
- Which currencies are supported?
- Units, offers, contracts and payment plans can be priced in Turkish lira, US dollars or euros. The price desk shows live exchange rates.
- Does it work for projects outside Turkey?
- It is built for projects in Turkey: the title deed workflow follows the Turkish process, SMS runs through Turkish providers and reminders follow Turkish time. Teams outside Turkey can use it, but these parts stay Turkey-specific.
- How do we get started?
- Request a demo. We set up your projects and units with you and train your team; there is nothing to install.
See it with your own projects.
Free demo; setup and team training included.